There are numerous characteristics among homeowners that can influence how they approach home improvement projects and purchasing the necessary products and supplies. We even can observe differences among secondary and primary homeowners and their planning strategies, project motivations, and decision-making behaviors.For example, buoyed by life transitions and financial confidence, secondary homeowners show stronger intent to buy products and to complete high-value projects, according to our Secondary Home Report. This is a contrast to primary owners, who tend to possess a more cost-focused, maintenance-driven mindset, and underscores a clear sentiment gap across spend levels, motivations, and project types.Our report also highlights distinctions in the consumer sentiment level of these two groups, as well as the type of research they do for products and where they make their purchases.
Secondary homeowners — which includes owners of non-rental homes, short-term rental units, and long-term rental units — tend to be in a stronger financial position, with access to a wider range of funding sources. As a result, they are in a position to undertake more discretionary home improvement projects.Here is a look at some of the other key differences between these types of owners and their approach to home improvement:
Secondary homeowners are significantly less worried than primary owners about personal finances, with it concerning only 26% of the secondary owner segment, compared to 40% of primary owners. This difference in mindset is evident in virtually every aspect of home improvement activity. Secondary homeowners plan more remodeling and renovation projects—and higher-valued ones — reflecting their overall confidence and discretionary orientation. By comparison, primary owners plan for fewer big renovation projects, and are focused on upkeep and maintenance, along with potential resale value. For example, in 2024, about 81% of active improvers among primary homeowners did home maintenance, compared to 87% of secondary homeowners. When it came to home renovations, such as updating and remodeling, 66% of secondary homeowners had completed such tasks over the past 90 days, compared to 43% of primary owners. The divide signals two markets: one expanding into higher-value segments, the other anchored in necessity.
Because of lower personal financial concerns, coupled with stronger income gains, reduced debt, and greater liquidity, secondary homeowners — particularly the owners of short-term rental units — are much more bullish on planned spending when compared to U.S. primary owners. Our data shows they are twice as likely to plan increased home improvement spending in the upcoming year, with 73% of short-term rental owners expecting to spend more than they did in the past 12 months. Meanwhile, 22% of primary homeowners planned to spend less on home improvement in the next 12 months, compared to only 7% of secondary homeowners.
When looking ahead, short-term rental owners have expressed the greatest sense of optimism and confidence about taking on home improvement activities. They are the most likely segment to believe it is a “good time” to start projects of all sizes and to hire a professional. Long-term rental and secondary homeowners are about even in these areas, while primary homeowners are the most hesitant at this time. Only a third feel it’s a good time to start a project under $5,000, and only a fifth think it’s a good time to hire a pro or start a project over $5,000.
Secondary homeowners not only engage in broader, upgrade-driven projects with higher spend, but they also tend to make more varied product purchases. According to our data, they had made more purchases in nearly every product category (except hardware and landscaping materials) than primary homeowners. This reflects their intention to take on a broader scope of projects at any type of secondary residence, whether it be a non-rental, short-term rental, or long-term rental. The product categories with the highest purchase rate among both groups include plumbing fixtures and adhesives, sealants, and tapes. Quality and price are the top factors for both secondary and primary homeowners when making home improvement product purchases, while energy efficiency plays a stronger role for rental owners.
More than half of primary homeowners take a DIY approach to home improvement activities, compared to about a third of secondary homeowners. However, the latter are about twice as likely to use a combination of DIY and professional assistance. In general, about a third of secondary homeowners — regardless of the type of residence — hire a contractor for the whole project. The reasoning for pursuing DIY differs a bit for both groups, as well. Secondary homeowners are more motivated by personal enjoyment, while primary homeowners are focused more on cost and their own capability to complete the work.
While both secondary and primary homeowners are most likely to use existing cash/savings to cover the costs of home improvement activities, secondary homeowners are slightly more reliant on credit cards. They also appear to be more financially complex, seeking a broader range of options to finance their projects. Additionally, they are more than twice as likely as primary owners to leverage equity or use unsecured financing options, such as personal loans from a bank or finance company.
Both primary and secondary homeowners frequent big-box stores for home improvement project purchases, with three-fourths of both groups using that channel in the past three months, according to our report. Beyond that, however, we see some distinctions. Secondary homeowners extend further into a wider variety of channels, including online-only retailers, specialty suppliers, warehouse clubs, and direct-to manufacturer establishments. When it comes to purchase methods, they’re also more likely to buy online and have the product delivered or pick it up in the store. Their behavior reveals a more deliberate, omnichannel strategy shaped by convenience and greater fluency in sourcing options. Manufacturers and suppliers might consider expanding their omnichannel capabilities to meet secondary owners’ growing demand for convenience, speed, and sourcing flexibility beyond traditional big-box format.
Secondary homeowners engage more deeply in research, leveraging a broader array of sources — in particular, trend-forward social media and print media. Their approach is more exploratory, and they tend toward DIY tips, brand comparisons, and peer insights. This research behavior signals a more considered, consumer-minded planning style than the pragmatic, task-focused, and price-sensitive primary homeowner segment. In general, both groups rely the most on local home improvement stores and search engines, retailer websites, and recommendations from friends, family, and colleagues. Secondary homeowners also report higher use of nearly all media channels and platforms, from YouTube and Facebook to Instagram and TikTok. Manufacturers and suppliers can target trend-driven digital and print channels, with branded, DIY-friendly content to capture secondary homeowners.
For more data and insights into secondary homeowner behaviors and attitudes, download our Secondary Homes Report. As a member of the Home Improvement Research Institute (HIRI), you have a wide array of research at your fingertips to answer questions about home improvement channels, markets, projects and products and enable you to make informed decisions for your brand.
HIRI members have exclusive access to ~$1M of annual research, which covers Channel, Product, Project, and Market Size activity for both Homeowners/DIYers and Contractors. HIRI is the best source of secondary home improvement information. To leverage HIRI data ensures your organization has a strong, foundational comprehension of the industry and dynamics impacting it.